The table below shows the latest few posts on each of our two forums, 'General Consumer' and 'SOS Premium Rate'. It's just there to give you a feel for Grumbletext - yes, if you know what you are looking for you can follow links from it, make posts etc but if you are new to Grumbletext we suggest you start with one of the links in the 'How to get started' section above.
LIES, LIES LIES.....After dealing with Answer IT I fully believe all messages posted on this site, (except those posted by answer it). I am a business owner and was contacted by the spawn of satan saying they can offer a 1 month trial or campaign as they like to call it for £180+vat and was assured that it would not roll-over to the next month. I thought I would give it a go as I had a bit of money spare at that time but felt secure in the knowledge it was not an ongoing contract as there was no way I would ever agree to spending that much every month. I was appalled when I saw the advert (not on facebook but an image they sent me). All they did was copy and paste from one of my free adverts. Anyway I thought at least I wont have to deal with them anymore. Imagine my surprise when I received an invoice for a further £360+vat a couple of months later. I contacted them and was rudely told it was not a 1 month trial as they dont offer that service and yes I was in a contract. They did offer to reduce the bill to £0 as a gesture of good but this would only postpone my campaign until I was ready to continue. At that time I felt if I said no they would expect the money so I went with the postponement hoping they would just leave me alone. Until recently I was being harassed over the phone and by email with threats of bill increases unless I pay up. The thing that has saved me is that my company changed from a sole trader to a ltd company which meant closing the old account and starting a new one with new bank details so they couldnt just take my money. I now am contacted regularly, not by the same person but at this point by at least six different members of staff. They have listened to my request to never phone me again but that hasnt stopped the emails. The stress caused over this weighed heavy on me until today. My parents use a large firm of solicitors so they have advised me for free, thankfully and am in the process of following their advice. I will post the results but have been assured of the end result. PLEASE FOR YOUR OWN SAKE AVOID LIKE THE PLAGUE
LIES, LIES LIES.....After dealing with Answer IT I fully believe all messages posted on this site, (except those posted by answer it). I am a business owner and was contacted by the spawn of satan saying they can offer a 1 month trial or campaign as they like to call it for £180+vat and was assured that it would not roll-over to the next month. I thought I would give it a go as I had a bit of money spare at that time but felt secure in the knowledge it was not an ongoing contract as there was no way I would ever agree to spending that much every month. I was appalled when I saw the advert (not on facebook but an image they sent me). All they did was copy and paste from one of my free adverts. Anyway I thought at least I wont have to deal with them anymore. Imagine my surprise when I received an invoice for a further £360+vat a couple of months later. I contacted them and was rudely told it was not a 1 month trial as they dont offer that service and yes I was in a contract. They did offer to reduce the bill to £0 as a gesture of good but this would only postpone my campaign until I was ready to continue. At that time I felt if I said no they would expect the money so I went with the postponement hoping they would just leave me alone. Until recently I was being harassed over the phone and by email with threats of bill increases unless I pay up. The thing that has saved me is that my company changed from a sole trader to a ltd company which meant closing the old account and starting a new one with new bank details so they couldnt just take my money. I now am contacted regularly, not by the same person but at this point by at least six different members of staff. They have listened to my request to never phone me again but that hasnt stopped the emails. The stress caused over this weighed heavy on me until today. My parents use a large firm of solicitors so they have advised me for free, thankfully and am in the process of following their advice. I will post the results but have been assured of the end result. PLEASE FOR YOUR OWN SAKE AVOID LIKE THE PLAGUE
Re:Social Media PeopleHi I am another victim of SMP I am currently at a stalemate situation as I have requested an Access to Data and they are saying because it is business to business I have to pay for separate discs at £10 .00 per call
I actually sent my notice in the 30 day period and they said they never received it I sent it to Manchester
They took some payments from my bank acc and I informed the bank thinking that somebody had cloned my card as it was a company in mauritius that took the money
I really do not know what to do next and would be gratefull of any advice
Nobody ahs ever seen my advert and I know a lot of people on fb[/quote]
CTR Media GroupAdvertising Scam ?
I am purely relating my experience with CTR Media Group who’s website can be seen at www.ctrmediagroup.co.uk and leave you to draw your own conclusions.
It started when I received an unsolicited phone call from them at the start of January offering me advertising on Facebook . After several phone calls from them they final pressured me into taking out their service. The agreed price was to be £80 but when I received the invoice it asked for £99 which I queried. They said if I paid the £99 they would refund the remaining £19. They told me the cheque was posted the following day but I have never received it.
As regards my advert, it is impossible to find on Facebook and boy have I tried and none of my friends have seen it either. There has been no increase in the traffic to my website and the only people to have visited it are myself and them.
I asked for a full refund on the grounds of being miss sold and failure to provide the service promised. They have admitted to having miss sold and told me one of their employees Daniel James was sacked because of it.
I have seen other posts on Grumbletext regarding Answer IT and The Social Media People and CTR Media Group have most of the hallmarks of these companies.
I have posted here previously and CTR replied offering to sort things out so I called them on 08451637189 as instructed and was promised a full refund. Again I have just been given the runaround and have never received the refund.
I am extremely dissatisfied with this company and feel I have been constantly lied to.
Anyone else having problems with this company?
Worked For this Scamming CompanyHi Folks,
I unfortunately worked for these guys and completely understand your anger and upsets!!
Any help needed please get in touch!!!!
I can not go into too much detail, but stay away!
I am not a former employee whom was fired, and is trying to get pay back of some sort, I simply left due to realising they where up to no good, and belive it or not there are some good, honest sales staff around!!
Shame companies like this exsist.
Worked For this Scamming CompanyHi Folks,
I unfortunately worked for these guys and completely understand your anger and upsets!!
Any help needed please get in touch!!!!
I can not go into too much detail, but stay away!
I am not a former employee whom was fired, and is trying to get pay back of some sort, I simply left due to realising they where up to no good, and belive it or not there are some good, honest sales staff around!!
Shame companies like this exsist.
Re: Online Solutions or Mobile-Unlock-Codes.co.uk (mobile phHi - just to let you know that you are not the only one that has been scammed by this 'company'.
What scares me is that PayPal seem happy to keep taking their commission for allowing this company to trade using their payment method and have, so far, ignored my attempts to notify them that they are allowing dubious practice in return for commission.
I wonder if others are having similar experiences with PayPal lately?
Re: The Social Media People - Net66 - went to court - and loRe "The Social Media People - Net66 - went to court - and lost" posted by Something Should Be Done at 7:39 14/01/12 ...
Hi Today had the unfortunate experience of finding out just how dubious THe Social Media People's business practices are. I see from tour post that you are happy to share info with victims, any help / advise would be welcomed
Regards
Looking for people in London willing to be interviewedWe're doing a film about Barclays Bank. We're looking for people who have had a complaint to tell us how Barclays helped with this. Anyone who's interested should ring Norman Thomas on 01843-604253 asap for further details.
Many thanks!
[/b]
jokerquiz08443850012 Hopefully the info here will save people LOTS of time ..
My 11 year old son has been recieving £2 premium text messages. He did not knowingly request this service or buy a product. He has been sent numerous messages so i contacted virgin to cancel them.
I spoke to virgin media and they said premium messages had been stopped.
WRONG...they started coming back again
We recieved another £16 of premium text messages to my 11 year olds phone !!!
After days and days of pointless phonecalls ive got to the bottom of it.
Call the regulator 'PhonePlayPlus' - 0800500212 and ask them to investigate, takes 2 days so cal back after 2 days, and written info sent to you within 12 weeks as well.
Quote the shortcode to make a complaint - short code is 60700 (virgin refused to give it to me)
Send STOP to 60700
The Jokerquiz service is run by a company called 'ordanduu'. Their customer service number is -
0844 3850012
Call them to speak to a robot human hybrid if you need to...
Ask for a refund via - info@jokerquiz.co.uk
Im going to formally complain to about virgin media. Virgin robots hybrids have transferred me to wrong departments, withheld information, hung up the phone and been generally obstructive. Total disgrace. In the last 2 days ive spoke to South Africa, India and probably somewhere in space..Uranus?
Couple of questions -
Virgin said they cannot stop premium text messages coming to this phone. Is this true??
Virgin said they cannot reduce the credit limit below £50. Is this true??
Hope this helps someone because the whole thing really peed me off. How on earth an elderly person such as my parents would cope i dont know....total fraud and a scandal..
Also this is a 'payforit' service whatever that means...we certainly paid for it...
SMS 69877 - STOP ALL or STOP not workingTried STOP ALL and STOP on SMS 69877 but it does not work .
Still getting SMSs charged at £1.25.
Plan to inform O2.
Ay other advice welcome
Regards
a bit late but happy newyearhi to all at www.grumbletext.co.uk i thought i had sent this newyears eve but it didnt send so i have sent it again good luck for 2012 to all of you
- matt
Virgin Mobile unsolicited premium rate textsMy daughter has been billed for unsolicited premium rate texts. Virgin mobile give the number as 700010326 and told her to text STOP. This does not worlk because the number is not a phone number. I phoned Payphoneplus who told me that the number is Virgin's own reference number and that I ahould insist Virgin give me the short code. Virgin say they cant give us the number and its my daughter fault for downloading an app and signing up to the texts. She is adamant she didn't do this. Virgin say the only answer is to cancel her sim and get a new one which she doesn't want to do. Virigin also say they cannot block the messages. Can anybody help?
hi all, this is my first post on here being a noob and i just gotta say, having read the post on here to all you 'lovely' people finding ways to have a go at adrian, what a bunch of ungrateful inbred morons you actually are, im mean seriously do you really think that even if you did, at some point in the future get ask to donate £1.50...
A) would it financially cripple you..
B) considering the amount of advice floating around on this site, from both Adrian and everyone that has posted on here is it not worth £1.50 to you?
From a personal point of view i kinda wonder if maybe you aren't as dumb as you seem to be, maybe you actually work for the tellcom companies this website was designed to attack so maybe that should be the focus of the poll.
s.cooper, buster2000 and filmygi are they just stupid or are they propaganda for tellcon companies?
Perry's FordJust received twice via SMS to my mobile broadband SIM (that has never been used for SMS)
"PERRYS NEW: Last chance this weekend to beat the Ford price increase. Call Perrys Ford on 01296 426162 for the best deals!! To opt out text cancel to 80039"
I don't do business with spammers. There is no way I'm ever walking through Perrys' door now.
Re: GOGOGY texts which I did not subscribe to, £1.50/textRe "GOGOGY texts which I did not subscribe to, £1.50/text" posted by Nita at 10:21 20/06/11 ...
If you have already sent the STOP reply then the next option is to contact Phonepayplus, which despite its name isn't a spamming service - they are the regulator for premium text services like this one.
I had a look at the Tubely site and what I noticed was an ad for people in my area I can "talk to now", suffice it to say that knowing my small west coast town the way I do Im pretty certain that "SEAN" isnt from my area, so the whole site would seem to be one that might be best avoided.
Im glad I havent been sucked into the whole "social networking" thing, its a just a marketing tool for ad companies to make money. I keep myself and my friendships private - along with our personal data like email addresses etc..
GOGOGY texts which I did not subscribe to, £1.50/textA friend send me the Tubely website in which she invited me to be her 'friend'. I started adding information and immediately received 3 texts on my mobile. I suspected a problem and tried to opt out, but it did not work! I replied to the text with CANCEL PLEASE, but it dit not work. I received about 15 other texts. My husband got the tel no on their website and phoned. They would not listen and said I replied YES to their texts. What do I do TO STOP THEM and refund my money?
international telephone calls.Just a warning!.
After receiving over two days 14 international calls on my land line
13 silent, when the 14th came I muttered unprintable words as I picked it up just in case it was the brother in-law who lives In France, it wasn’t the brother in law but the scammer who made the 14 calls using autodialing for 13 with the last (14th dialled manually).
‘ We are ‘garbled name ‘ work on behalf of BT, Vrigin and Sky and you have been receiving many international calls over the last two days (how did he know I never mentioned them then realised later he made them)
‘We can stop them for a small sum of £29.99 payable by bank card. He rang off after I fired off questions he couldn’t reply to and got hot under the collar.
It’s a scam for either just £29.99 or clearing out of account once they got card details.
Why do I say scam, well as Retired G.P.O /BT engineer I know that if BT cannot stop international calls then his so called package could not either, plus I sussed at the start of his conversation he had made the calls, and yes I reported it the same day to BT my supplyer. So if anyone phones /texts/emails offering to stop nuisance international calls then tell them to stick it .
Greasepot.
New Series of BBC 1's Don't Get Done, Get Dom02075987312 Consumer champion Dominic Littlewood is back for another series of the BBC show Don't Get Done Get Dom.
Have you been treated unfairly by a company or organisation? Maybe you’ve tried complaining, but feel like you’re getting nowhere – or perhaps you don’t know where to begin?
Dom wants to help you. Email me with details to dom@flametv.co.uk or call 0207 598 7312
New Series of BBC 1's Don't Get Done, Get Dom02075987312 Consumer champion Dominic Littlewood is back for another series of the BBC show Don't Get Done Get Dom.
Have you been treated unfairly by a company or organisation? Maybe you’ve tried complaining, but feel like you’re getting nowhere – or perhaps you don’t know where to begin?
Dom wants to help you. Email me with details to dom@flametv.co.uk or call 0207 598 7312
09083137002 hi guys im getting texts from 07787095113 when i ring this its allways on answerphone and belongs to vodafone. the texts which i received
Direct dial into DIRTY stories and HOT luv action Call anytme on 09083137002 ROXY
This message free
+18only Firstsound
cs 08444994758 £1.50 per minute
ive rang the customer support line so many times to remove my number from the automated service but still get them. do you think im getting them from a company called forstsound? anyone have any contact details for them please? any help will be appreciated. thanks.
PhonepayPlus has the following information about the premium rate number 09083137002.
The number offers an Adult Content service. This is promoted through various sources including magazines, the internet and television and you use it with your telephone or mobile phone.
This service costs £1.50 per minute (plus any phone network surcharges - check with your phone company for full details).
If you would like to find out more about this service you should contact the company listed below.
First Sound Ltd
213 St John Street
London
EC1V 4LY
0207 608 1765
annoying adult texts09083137002 hi guys im getting texts from 07787095113 when i ring this its allways on answerphone and belongs to vodafone. the texts which i received
Direct dial into DIRTY stories and HOT luv action Call anytme on 09083137002 ROXY
This message free
+18only Firstsound
cs 08444994758 £1.50 per minute
ive rang the customer support line so many times to remove my number from the automated service but still get them. do you think im getting them from a company called forstsound? anyone have any contact details for them please? any help will be appreciated. thanks.
annoying adult texts09083137002 hi guys im getting texts from 07787095113 when i ring this its allways on answerphone and belongs to vodafone. the texts which i received
Direct dial into DIRTY stories and HOT luv action Call anytme on 09083137002 ROXY
This message free
+18only Firstsound
cs 08444994758 £1.50 per minute
ive rang the customer support line so many times to remove my number from the automated service but still get them. do you think im getting them from a company called forstsound? anyone have any contact details for them please? any help will be appreciated. thanks.
BRAND NEW BBC CONSUMER SHOW NEEDS YOU!02075392026 DID YOUR HOLIDAY NOT LOOK ANYTHING LIKE IT DID IN THE BROCHURE? HAS YOUR BROADBAND COMPANY OVERCHARGED YOU? IN FACT DO YOU FEEL CHEATED OUT OF MONEY BY ANY COMPANY?
Well we might be able to help. We want to hear your stories for a brand new BBC show, where celebrity experts will be helping resolve consumer complaints and grievances.
On Saturday 22nd May from 10am we are inviting you to come down to our CONSUMER ROADSHOW at Whiteleys Shopping Centre, Queensway, London, W2 4YN (Nearest tubes: Bayswater or Queensway). Our experts will be meeting members of the public who feel they have been treated unfairly as a consumer and are seeking compensation.
We can dish out advice, and our celebrity experts will be looking to take some cases on themselves to guarantee your money back.
So don’t suffer in silence anymore – come on down with your evidence (letters, photos, or anything that backs up your case). It may just be worth your while.
Please drop us a line with your stories to christina.schultz@reeftv.com or call us on 0207 539 2026.
You have a problem with a company which you want to sort out
We always recommend posting some information about your problem on our forum - you get back at the company by warning others about them, and you may also find people respond to your post with useful information
You can also search on Grumbletext to see what useful information other people have put up - maybe people have had exactly the same problems as you - start with the 'Search Grumbles' facility at the top left of any Grumbletext page, and if you need to refine your search click on Advanced Search (available just underneath 'Search Grumbles' on all pages) to find out how
Or, click here to find out more about sorting out problems with companies on Grumbletext
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Posting up a complaint about a company to let people know about your experience of them is very simple, just click the 'post message' link below to get the info on what to do. Do not use this link for matters to do with premium rate call or text problems (see below)
Grumbletext is very heavily covered by Google - your posts directly impact the companies which let you down by warning others not to do business with them
You have a problem with premium rate telephone calls or texts which you want to sort out
Grumbletext has a special section, called SOS Premium Rate, entirely devoted to problems with premium rate telephone calls or texts, including emails which promote them.
Posting the premium rate-related spam/scams/cold calls you've been subjected to and the problems you have had up onto the Grumbletext site is a great way to warn others not to fall for them, which stops the companies behind them making so much money
To get an overview of the issue and information on how you can deal with these problems click on the link below :
If you don't want an introduction or further inforamtion, to find out what we've got on the specific premium rate communication you are enquiring about, try doing a search in the 'Search Grumbles' box at the top of this (and any) page. Best thing is to try all or part of the premium rate number, typically beginning 09 and totalling 11 digits or in the case of texts, beginning usually with 8 (sometimes 6 or 2) and totalling either 4 or 5 digits
If you are familiar with premium rate matters and just want to make a posting on the latest one you received, please click the following link:
You have received a strange call, text or email and are wondering what it is and if it's a scam of some kind
Grumbletext has a special section entirely devoted to problems with premium rate telephone calls or texts, including emails which promote them.
If this is a new subject to you and you know little about it, you will want to get an overview of the issue and information on how you can deal with these problems - please click on the link below :
You are looking for information before buying or you're just browsing
We have a powerful search engine on every page of Grumbletext - the 'Search Grumbles' box at the top left of every page. If you are trying to find information on a company or topic, that's the best place to start. You can refine your searching by clicking the Advanced Search link just below 'Search Grumbles' which tells you what refinements you can make - once you are familiar you use the majority of those refinements in the 'Search Grumbles' box.
If you are not looking for anything in particular but just want to look around the site, you could start by clicking either of the 'Intro to..' links near the top of the Latest Posts section above on this page. Equally, you could try our Frequently Asked Questions page, or just follow links on some of the subjects covered in the 'Latest Posts' section above to get a feel.
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